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• General Infos and Shipping: Do you have a minimum order policy?
  Answer: Nope! - Just remember that you always have to pay the adjusted shipping fees, if it's not an digital item (like MP3's or an E-ticket). ...
• General Infos and Shipping: HELP! I haven't received a confirmation e-mail about my order - what should I do
  Answer: Please make sure to check your spam folder. It happens occasionally that an e-mail makes it's way in there. If that's not the case this ...
• General Infos and Shipping: How does things work with the sale tax work and the customs?
  Answer: All of our prices include already the 19% (or 7% for books & food items) government issued sale tax for buyers from Germany or countries ...
• General Infos and Shipping: How fast will I receive the things I ordered?
  Answer: We usually sent the items out as soon as we confirmed the payment. Of course this could only occur if we have all the items ...
• General Infos and Shipping: Do I have to pay anything for the registration and do I have to become
  Answer: NOPE! - The registration is completely free of chrage and we don't have a membership bullshit or anything confusing like that.And remember: We ensure that ...
• E-Tickets / Hardtickets: How can I sell E-tickets and how much do I have to pay for that?
  Answer: We do not charge anything for the sale of e-tickets. The buyer have to pay a 8% pre-sale fee or 13% for a hardticket!If you ...
• E-Tickets / Hardtickets: What exactly is an E-ticket?
  Answer: An E-ticket is an electronic event ticket. It contains of a encrypted number and signs plus an additional barcode.Once you orderd your e-ticket you will ...

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